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Disadvantages of Video Calling – How Remote Visual Assistance is More Efficient For Businesses?

Over the last few years, video calling has become extremely demanded globally. With the pandemic limiting us to stay in our homes, the option for businesses to continue was through virtual technologies. In terms of virtual technologies, video calls enable us to see and talk to each other.

Along with bringing better opportunities, video calls also hold business success due to certain technological limitations. Remote visual assistance comes into the light to solve such issues. Let’s discuss why video calling is disadvantageous for businesses and how remote visual assistance makes up for it.

Not Exactly A Business Solution

Although the video calling apps help businesses communicate through video calls, it isn’t exactly what you would call effective communication. This is not a fast and convenient way of connecting. Furthermore, businesses can’t use such applications to scale up their growth.

Remote Visual Assistance Addressing To The Video Conferencing Issues

Can remote visual assistance solve this issue? The best part about it is that you don’t have to appear on video when talking to someone. Rather than showing yourself, you will be showing the problem that needs a solution, and the expert will explain and show you on your screen, using the functions of the Visual Assistance application, what to click on. It’s better to solve problems faster where experts can directly look into the matter that needs assistance.

A remote visual assistance app will allow the expert to highlight the issues and how to solve them, which makes things easier and businesses better.

In Short

Virtual technology is advancing every day. However, video conferencing isn’t as beneficial as remote visual assistance in terms of results. Furthermore, remote visual assistance can be much more beneficial when integrated with AR. In addition, it depends on in-person expertise and is a cost-effective and time-saving way of finding solutions.

Whether you're looking to reduce costs, increase efficiency or improve customer satisfaction, FroXx Visual Assistance is the perfect solution for your business in a permanent remote environment.

Contact us to learn more

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